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Welcome to Sanchaven

    PRIVACY POLICY

    Privacy Policy of sanchaven.com


    Welcome to sanchaven.com! We deeply understand the significance of personal information. This Privacy Policy is designed to clearly expound on how we collect, use, share, and safeguard your personal information during your use of our website services, ensuring you can enjoy our services with peace of mind.


    1. Scope of Policy Application


    This policy applies to all users who access and use the services of the sanchaven.com website. When you visit or use our services, it indicates that you have read, understood, and agreed to all the terms of this Privacy Policy. If you do not agree with any content of this policy, please immediately cease using our services.


    2. Information Collection

    2.1 Actively Provided Information


    To offer you more personalized and high - quality services, during your use of our services, we may request that you actively provide some personal information, including but not limited to:


    • Identification Information: Such as name, gender, date of birth, etc., which is used to identify you and create a customized user experience for you.
    • Contact Information: Including email address, phone number, postal address, etc., enabling us to communicate with you, such as sending service notifications and replying to your inquiries.
    • Account Information: Username and password set when registering an account, ensuring the secure login and management of your account.
    • Preference Information: Preferences you express during the use of our services, such as types of content you are interested in and setting preferences, so that we can accurately push information that suits your interests.


    2.2 Automatically Collected Information


    When you visit the sanchaven.com website, our servers will automatically collect some information related to you. This information helps us improve service quality and optimize the user experience:


    • Log Information: Every time you visit our website, we record the log data sent by your browser to the server. This includes your device's IP address, browser type and version, visited page URLs, visit time, duration on each page, and other information. These data help us understand user access behaviors, enabling us to improve the performance and content layout of the website.
    • Cookie Information: To better understand your needs, we use Cookie technology. Cookies are small files stored on your device that can help us identify your device, record your login status, browsing preferences, etc., providing you with more convenient services. You can manage or reject Cookies according to your preferences through browser settings. However, please note that this may affect the normal use of some service functions.


    3. Information Use

    3.1 Service Provision and Optimization


    The personal information we collect is mainly used to provide, maintain, and optimize various services of the sanchaven.com website. For example, we recommend personalized content based on your preference information and analyze website usage through log information to improve website performance and user experience.


    3.2 Communication


    We may use the contact information you provided to communicate with you, including but not limited to sending service notifications, important updates, and replying to your inquiries and feedback. Also, we may send marketing information related to our services to you via email or other means, but you have the right to unsubscribe from these marketing emails at any time.


    3.3 Security Assurance


    To ensure the security and reliability of our services, we use the collected information to prevent, detect, and respond to potential security threats, fraud, or other illegal and 违规 activities, protecting you and our services from harm.


    4. Information Sharing and Disclosure

    4.1 Third - Party Service Providers


    In some cases, we may engage third - party service providers to assist us in providing services, such as server hosting, data analysis, and payment processing. These third - party service providers will only be granted access to your personal information when performing specific tasks on our behalf. Moreover, they must strictly comply with our privacy policy and relevant laws and regulations, and shall not use your information for any other purposes.


    4.2 Legal Requirements


    We may disclose your personal information when required by law, such as in response to a court order, legal process, or government agency request. Additionally, if we believe that disclosing the information is necessary to protect our legitimate rights and interests, the security of our services, or the rights and interests of other users, we may also share your information when necessary.


    4.3 Business Transfers


    During business transfers, mergers, acquisitions, or other similar corporate transactions, your personal information may be transferred to relevant third parties as part of the transaction. However, we will ensure that the third party adheres to privacy protection standards as strict as this Privacy Policy.


    5. Information Security


    We attach great importance to the security of your personal information and have adopted a series of reasonable technical and administrative measures to protect your information from unauthorized access, use, disclosure, modification, or damage. These measures include but are not limited to:


    • Data Encryption: Encrypting your sensitive information to ensure its security during transmission and storage.
    • Access Control: Strictly restricting access to your personal information to only authorized personnel and monitoring and recording their access activities.
    • Security Audits: Regularly conducting security audits of our information systems to promptly identify and address potential security issues.
    • Employee Training: Training employees involved in handling your personal information on privacy and security to enhance their security awareness and confidentiality awareness.


    Despite the above measures, please understand that due to the complexity of technology and the network environment, we cannot guarantee the absolute security of your personal information. If you discover any suspicious security incidents or information leakage, please contact us immediately.


    6. Children's Privacy Protection


    The services of the sanchaven.com website are not directed at children under the age of 13. We do not knowingly collect personal information from children. If we discover that we have collected personal information from a child under 13 without knowledge, we will immediately delete the information and take measures to prevent such situations from occurring again. If you are a parent or guardian and find that your child has provided us with personal information, please contact us in a timely manner, and we will assist you in handling the relevant matters.


    7. Changes to the Privacy Policy


    We reserve the right to modify this Privacy Policy in accordance with business development and changes in laws and regulations. If we make significant changes to the privacy policy, we will post a notice prominently on the website or notify you via email. Before the changes take effect, we will give you sufficient time to review the revised policy. If you continue to use our services after the changes take effect, it means that you agree to be bound by the revised Privacy Policy.


    8. Contact Us


    If you have any questions, suggestions, or complaints regarding this Privacy Policy, or if you want to know about our handling of your personal information, please feel free to contact us via sanchaven@outlook.com at any time. We will do our best to reply and resolve your issues within a reasonable time.