SHIPPING POLICY

    Shipping Policy at sanchaven.com

    At sanchaven.com, we are committed to providing a smooth and stress-free shopping experience. To ensure your order reaches you promptly and securely, we have partnered with trusted carriers such as FedEx, DHL, and UPS.

    Order Processing Time

    What is Order Processing?

    Order processing refers to the period between placing your order and when it is handed off to the delivery carrier for shipment.

    Standard Processing Time

    • We aim to process most orders within 1-3 business days after payment confirmation.
    • Orders placed on weekends or during holidays may experience slight delays in processing.

    Our Operational Hours

    • Our warehouse operates Monday to Friday during normal business hours, excluding public holidays.
    • We make every effort to minimize delays, even during busy holiday seasons.

    USA Delivery Estimates

    Orders shipped within the United States typically arrive within 5-12 business days (UTC/GMT -5:00), accounting for both processing and shipping times.

    We collaborate with reliable carriers like FedEx, DHL, and UPS to ensure timely delivery.

    Shipping Fees

    We offer free shipping on all orders.

    Estimated Delivery Times

    We strive to dispatch your orders as quickly as possible. Once your order has been shipped, we will send a confirmation email to your registered email address, including tracking details.

    Changing Your Shipping Address

    You can update your shipping address free of charge before we provide you with the tracking number. Please contact us immediately if you need to make any changes.

    Tracking Your Order

    • If you’ve registered with sanchaven.com, simply log into your account to view tracking, shipping, and handling details.
    • If you haven’t registered, you can track your order using your Order ID and email address.

    Order Cancellations

    If you wish to cancel your order before it has shipped, please contact us immediately.

    • We will not charge any additional handling fees and will issue a full refund.
    • Once the order has shipped, our standard Return Policy will apply.

    Important Definitions

    • Handling Days: Refers to the number of days it takes for a package to leave our warehouse.
    • Transit Days: Represents the time required for the carrier to deliver the package to your address. Actual delivery times may vary due to factors like shipping delays, weather conditions, or other unforeseen circumstances.

    Contact Us

    For any inquiries regarding shipping, please reach out to us at sanchaven@outlook.com.

    We are here to assist you and ensure your shopping experience with sanchaven.com is seamless and enjoyable!